Associate Product Manager – Conversational AI

American Red Cross
Full time
Project Management
United States
Hiring from: Anywhere

Associate Product Manager, Conversational AI (work from home/remote)



  • Location: Washington, DC, or Remote, United States


Job Description:


The work location for this exciting opportunity is virtual. The selected candidate will work remotely and can be located anywhere in the United States.


Position Summary:


The American Red Cross is looking for an Associate Product Manager to join the Innovation Team.


The Innovation Team operates like an internal start-up, focused on building disruptive solutions to drive the humanitarian mission of the American Red Cross forward. This role will be instrumental in supporting the conversational artificial intelligence practice, which includes web chatbots, Alexa Skills and Google Actions, interactive voice response, and mobile assistants.


The ideal candidate learns lightening-fast, is comfortable dealing with ambiguity, and fundamentally understands the problems that these channels aim to solve. We are looking for individuals who take ownership quickly and can successfully define functional and user experience requirements with limited support from business owners.


We are focused on getting positive business outcomes at the fastest pace possible; a successful candidate will have an agile mindset and can drive projects forward. The individual in this role must be able to function effectively with a high degree of independence and minimal direct supervision. This is a great role for someone who is interested in the intersection of artificial intelligence and human interaction.


Responsibilities:



  • Define and maintain product requirements and user stories. This includes low fidelity wireframes, user flows, and decision trees.

  • Interface with internal and external stakeholders to manage business contingencies and launch requirements.

  • Monitor product adoption and identify opportunities for product improvements.

  • Conduct industry research and provide recommendations.


Required Qualifications:



  • At least 3+ years of experience in business analysis, product management, or program management.

  • Bachelor’s Degree in Computer Science, Business Administration, or related discipline.

  • A strong technical aptitude and interest in conversational artificial intelligence and user experience.

  • Comfortable managing and analyzing large qualitative data sets.

  • Savvy writing skills and impeccable grammar.

  • Experience using chatbots and voice activated solutions.

  • Understanding of agile software development lifecycles.

  • Constantly willing to push boundaries and overcome obstacles.


How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology...
agile project management
Project Management
United States
Hiring from: Anywhere
First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values:    • Caring – We care about doing the right thing, in the right way, every time. ...
saas agile project management
Project Management
United States
Hiring from: Anywhere
OneMain Financial
Full time
About this job Location options: RemoteJob type: Full-timeExperience level: SeniorRole: Product ManagerIndustry: Financial ServicesCompany size: 10k+ peopleCompany type: PublicTechnologies project-management, security Job description OneMain Financial is a successful and fast-growing financial services company. Due to company growth, we are looking...
project-management security
Project Management
United States
Hiring from: United States
MicroTasks.io

Share you skills and get paid!

All from the comfort of your home.

LEARN MORE