Academic Operations Manager

Fullstack Academy
Full time
Project Management
United States
Hiring from: Anywhere

Academic Operations Manager



  • Remote

  • University

  • United States

  • Full time


About:



  • Fullstack Academy is the premier technology skills accelerator providing immersive, intensive, rapid courses (e.g. bootcamps) that bridge the skills gap between our students and employer partners.

  • Fullstack Academy was started inside Y Combinator and was recently acquired by Zovio, a rapidly growing NASDAQ-listed education technology company to address the education to employment opportunity in America.

  • Fullstack Academy operates Fullstack-branded bootcamps in New York and Chicago and nationally through several world-class University partners.

  • Offering curricula in Web, Software Development, Cybersecurity and Data Science, our three to six-month bootcamps have changed the lives of thousands of students and re-defined where employers are finding top talent.

  • Fullstack Academy has been a life-changing experience” is something we hear often and the reason why we come to work every day.

  • To help us share Fullstacks success with the world and find the best bootcamp students, were looking for a Full-Time Academic Operations Lead to help transform the lives of our students, and through them, their communities and economies.


ABOUT THE ROLE



  • As the Academic Operations Manager (University Bootcamps) at Fullstack Academy, you will work across Fullstack’s staff to manage all aspects of our university Bootcamp operations.

  • Youll define and manage our academic project plans and keep our teams up to speed on all the info they need to know.

  • Youll own the allocation and organization of our program resources.

  • Youll also play a key role in instructional staffing, including the recruitment, training, and work allocation of our teaching staff.

  • This position is remote and reports directly to our Head of University Programs.

  • This role collaborates remotely with our Fullstack Academy headquarters in New York, as well as with teams distributed across the United States.


RESPONSIBILITIES

In this role, you will:



  • Manage the scheduling of all academic programing, events, workshops and operations

  • Use, improve, and innovate with our internal tools and documentation to ensure that our program creates an amazing experience for students, every time

  • Own program playbooks, including creating clear guides to programmatic tasks, updating tasks, and collaborating with student-facing staff to ensure playbook accuracy

  • Partner with Program Operations Staff to ensure that each program operates smoothly and nothing falls through the cracks

  • Be the owner of our internal academic policies and processes, ensuring that Program Operations Staff know how to execute against those

  • Manage instructor and teaching assistant training operations

  • Report on key student success metrics across all university programs

  • Identify opportunities to improve our program operations and work with our Academics and Program Operations teams to implement them

  • Ensure we are meeting any and all regulatory requirements related to university bootcamps and their operations


QUALIFICATIONS



  • You are a great candidate for this role if you have:

  • 3-5 years of experience working in an operational or project management role in education or tech

  • Experience managing multiple concurrent projects that share resources (such as staff, space, etc.)

  • Excellent organizational skills and a high attention to detail

  • Problem solving skills, the ability to prioritize in a fast-paced environment, as well as an ability to work cooperatively across teams

  • A genuine desire to work in a mission-driven environment helping to transform students lives

  • A positive and professional attitude

  • A strong interest in technology education and learning to code

  • You are an exceptional candidate if you also have:

  • Experience managing longer-term projects

  • Used software (e.g. scripts) to automate processes and increase efficiency


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