Physician Billing – Accounts Receivable Follow Up Specialist

Ensemble Health Partners
Full time
Copywriting and Editing
United States
Hiring from: Anywhere

Title: Physician Billing Accounts Receivable Follow Up Specialist


Location: United States – Remote



  • The Accounts Receivable Specialist role responsibilities include following up directly with commercial and governmental payers to resolve claim issues and secure appropriate and timely reimbursement.

  • Identify and analyze denials and payment variances and take action to resolve accounts including drafting and submitting technical appeals.


Other Job Duties include:



  • Examine denied and underpaid claims to determine the reason for discrepancies.

  • Communicate directly with payers to follow up on outstanding claims, file technical appeals, resolve payment variances, and ensure timely reimbursement.

  • Ability to identify with specific reason underpayments, denials, and cause of payment delay.

  • Works with management to identify, trend, and address the root causes of issues in the A/R.

  • Maintain a thorough understanding of federal and state regulations, as well as payer-specific requirements and take appropriate action accordingly.

  • Document activity accurately including contact names, addresses, phone numbers, and other pertinent information.

  • Demonstrate initiative and resourcefulness by making recommendations and communicating trends and issues to management.

  • Needs to be a strong problem solver and critical thinker to resolve accounts. Must meet productivity and quality standards.


Performs other duties as assigned


Minimum Qualifications



  • High School Diploma


Other Knowledge, Skills, and Abilities required:



  • Must demonstrate basic computer knowledge and demonstrate proficiency in Microsoft Excel.

  • Must pass typing test of 35 words per minute (error adjusted).

  • Excellent Verbal skills. Problem solving skills, the ability to look at the account and determine a plan of action for collection.

  • Critical thinking skills, the ability to comprehend tools provided for securing payment, and apply them to different accounts to result in payment.

  • Adaptability to changing procedures and growing environment.


Other Knowledge, Skills, and Abilities preferred:



  • 2 or 4 year degree.

  • 1-3 years of relevant experience in medical collections or professional billing preferred.

  • Knowledge of claims review and analysis. Working knowledge of revenue cycle.

  • Experience working with the DDE Medicare system. Working knowledge of medical terminology and/or insurance claim terminology.


Scheduled Weekly Hours: 40


Work Shift: Days/Afternoons (United States of America)


We’ll also reward your hard work with:



  • Great health, dental and vision plans

  • Prescription drug coverage

  • Flexible spending accounts

  • Life insurance w/AD&D

  • Paid time off

  • Tuition reimbursement

  • And a lot more


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