English Community Manager

Keywords Studios
Full time
Marketing and Sales
United States
Hiring from: Anywhere

English Community Manager (Freelance)


  • Player Support

  • United Kingdom

Keywords Player Support is a fast-growing service line of the Keywords Studios company that offers customer service positions in the exciting gaming industry! Pioneers & Leaders for over 20 years, we have been the premier international provider of services for companies that publish and develop MMOs, virtual worlds, social games, casual games, mobile games and transmedia content. We also provide services to online payment and virtual goods providers.

We are looking for a English Community Manager to join our Player Support team for growing and nurturing online communities on behalf of Keywords Player Support’s clients.

Depending on the scope of each project, responsibilities can include:

  • Daily interaction with fans of our clients’ games across various online platforms.

  • Moderate social media and community platforms to ensure a safe, enjoyable experience for all community members.

  • Devise community guidelines and measures against unwanted behavior.

  • Create original social media client, both in collaboration with the client and independently.

  • Relay player feedback and sentiment back to the client in a structured, actionable way, and follow processes to escalate key issues quickly and clearly.

  • Monitor online reviews and devise strategies to improve overall review scores.

  • Be the clear and friendly voice of the studio to the community.

  • Performs other related duties.


  • Interest in gaming, and broad knowledge of genres and platforms

  • Extensive experience with social networking sites, preferably for a gaming company, influencer or personal brand.

  • Ability to interpret social media insights data and create action points based on that data.

  • Excellent verbal and written communication skills in English.

  • A proactive attitude and the drive to continuously improve the work that we deliver to clients.

  • Strong understanding of community management best practices.

  • Availability to work 40h/week

  • Availability to start in immediately is a plus.

  • Excellent level of English.

This position is to work as a freelancer from home and can be based anywhere in the world as long as you can work in the schedule proposed.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Rubato Media
Full time
Position:  Rubato Media Buyer (Google & FB) Salary Range: $45K-$60K + Potential Bonus Type: Full Time Contract About Rubato Media  Rubato Media is a digital marketing agency specializing in paid Facebook & Instagram ads and Google ads. We are a...
Marketing and Sales
United States
Hiring from: Anywhere
CX Regional Sales Manager-20000GSP No Visa Sponsorship is available for this position. Applicants are required to read, write, and speak the following languages: English Detailed Description and Job Requirements Overall responsibility for the regions sales, third party alliances, and customer...
Marketing and Sales
United States
Hiring from: Anywhere
Integrated Marketing Manager Chicago, US – Remote OK Full-Time Growth At Cameo, we make impossible connections possible. Our platform allows fans to get personalized messages from their favorite athletes, actors, influencers and more. Not gonna lie, it’s pretty magical. And...
Marketing and Sales
United States
Hiring from: Anywhere

Share you skills and get paid!

All from the comfort of your home.