Technology Project Manager

Blue Star Families - BSF
Full time
Project Management
United States
Hiring from: Anywhere

Technology Project Manager

Fully Remote • Virtual


The Technology Project Manager will be responsible for planning and leading the implementation of the technical side of a membership engagement model within our current Enterprise Salesforce CRM and Marketing Cloud platforms.

This is a contract opportunity

Key Job Functions

  • Develop and implement a strategic plan to leverage our current CRM, website, and marketing tools to provide better engagement opportunities for each individual member and support our plans for a digital transformation.

  • Will work closely with the Marketing team to identify key membership engagement touch-points

  • Provide basic support and maintenance across Blue Star Families’ technology landscape to include: MarketingCloud, Salesforce, FormAssembly, WordPress, and other integrated technology platforms

  • Provide recommendation and implementation for growth within our current CRM to meet future needs and goals of the organization


Required Experience, Skills, Background

  • Bachelor’s degree and/or equivalent job experience

  • Salesforce Administrator certification or Five+ years experience working with Salesforce

  • Three+ years of management experience

  • Ability to work both independently and collaboratively

  • Ability to produce high-quality work on a deadline; comfortable managing multiple projects, priorities, and deadlines in a fast-paced environment

  • Strong attention to detail

  • Strong written and communication skills; demonstrated knowledge of professional correspondence

  • Working knowledge of CRM systems and a technical problem-solving theory

  • Advanced Administrator Salesforce License with experience working with the Marketing Cloud connector

  • Strong understanding of WordPress and WordPress connectors with Salesforce

  • Experience developing the technical outline for member/customer engagement tracking

  • Flexibility with work schedule to support staff and deadlines

  • Proficiency with Microsoft Office Suite

  • Proficiency with Google Suite

  • Experience and/or comfort working in a virtual environment

  • Commitment to the highest standards of professionalism

Desired Experience, Skills & Background

  • Salesforce Administrator certification

  • Marketing Cloud Consultant license or Marketing Cloud Email Specialist license

  • Pardot Consultant license or Pardot specialist license

  • Strong strategic planning experience; development, execution, and analysis

  • Experience with membership-driven organizations

  • Familiarity with the military community

  • Works and communicates effectively with people from different backgrounds, and fosters teamwork

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