Office Assistant

Brightfield Electric
Full time
Administrative
United States
Hiring from: Anywhere

Job Title Office Assistant


Part-time Remote


Job Description:



  • As a small electrical business, we are seeking a friendly voice to answer telephone calls, emails, and other messages from our customers.

  • With time and experience, there will be a possibility to take on some administrative responsibilities for a pay increase.

  • This would be an excellent position for someone who would like to work from home.

  • The ability to multi-task will be a great benefit to doing the job well.


Education: Some college


Work Experience: Exceptional prior experience would include experience working for a small family business, OR prior employment in customer service, OR prior employment with the trades.


Salary: $240/week before taxes, with the understanding that the Office Assistant will be working flexible hours up to 20 hours a week.


Requirements:



  • Access to a computer that can run an accounting software program.

  • Ability to answer phone calls and texts on week days.

  • Smartphone that can accommodate apps.


The Office Assistant will:



  • Respond to customer calls, emails, and texts.

  • Respond to potential customers on our “Job Leads” websites.

  • Occasionally schedule some estimate visits and projects. Enter appointments on our Company Calendar.

  • Communicate with customers about terms of payment.

  • Confirm appointments for the following day.

  • Process Credit card payments over the phone.

  • Communicate with the lead electrician about the schedule; make changes to the schedule when necessary.

  • Other administrative tasks may eventually be added such as corresponding with the insurance company, emailing contracts, and using accounting software to enter data.


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