Customer Support Advocate

BOOM by Cindy Joseph
Full time customer support ecommerce
Customer Support
United States
Hiring from: Anywhere

Hey! Are you interested in working remotely (yes, seriously!) with a fun and talented team? Then maybe you can come work with us!


Who are we? We're Boom! By Cindy Joseph, the first Pro-age cosmetic line that celebrates women over 50. We’re looking for someone who, above all, can provide a stellar customer service experience. This involves being kind, patient, and knowledgeable. Sound like you? Good! Keep reading…


Your day-to-day tasks would involve helping our customers and readers with their orders and questions about our products. You may also provide feedback to our development team, cross-sell products and give an overall positive impression of BOOM! by Cindy Joseph (it’s not hard — we’re great!).


 


This is a full-time position that requires availability for both Saturday and Sunday.


Requirements



  • Motivated with a positive, can-do attitude

  • Eager to learn and take ownership of duties

  • Excellent communicator who works well with others

  • Efficient and well organized

  • Able to work remotely (from home), with team communications via Slack and Zoom

  • A fast typer and good with technology

  • Able to work evenings and weekends

  • An understanding of ecommerce is a big plus!


Benefits



  • Competitive pay

  • Medical, Dental, Vision, FSA Benefits (Optional)

  • Paid Time Off - Including Sick Pay

  • Work remotely (from home).

  • Be a part of a friendly, enthusiastic team that believes having fun is part of doing good work.

  • We believe in investing in good people! BOOM! is a growing company and there are endless opportunities to learn and advance your skill set.


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