Support Engineer/ Junior Developer

Intland Software
Full time
Software Development
Germany
Hiring from: Anywhere

In this position, you will be our interface between our customers and the software development team, managing a diverse and complex scope of support issues related to our Java-based web application.


 


Responsibilities



  • Troubleshoot and reproduce issues reported by customer on one of our test servers

  • Debugging- investigate complex issues and perform root cause analysis

  • Bugfixing using modern technologies (Spring, JavaEE, Docker, Jenkins, Cloud)

  • Support database systems

  • Log tickets, defects, and enhancements with enough detail to be understood by others

  • Escalate issues to testers and developer teams when necessary, follow escalation rules

  • Effectively interact with other members of the team to provide solutions to technical issues


 


Requirements



  • College or university degree in IT or a relevant field

  • 2+ years of experience in a similar position

  • Business fluent English and Hungarian skills

  • Experience with Linux and Docker containers

  • Some SQL database experience (MySQL, Oracle, PostgreSQL, etc.)

  • Knowledge of at least one OOP language (C++, C#, Java)

  • Excellent problem solving skills, openness, analytical thinking, team player capable of working individually


 


Advantages



  • Business fluent German skills

  • Willingness to work in two shifts to cover US timezones


 


Benefits



  • A job at a fast-paced, increasingly successful international software company with offices in Stuttgart, Germany & the Bay Area

  • Remote work environment

  • A close-knit and highly professional international team

  • Competitive compensation based on qualifications & experience


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