Head Coach Peer Support

Arli
Full time
Other
United States
Hiring from: Anywhere
Arli is building addiction recovery through connection, and turns mental healthcare into software.

Sydney / Peer Coach / Full-time / Company stock / Work from anywhere policy.


It's 2026, Simon just had a huge fight with his wife, she found out he gambled away $120k of equity they had on their first home together.


He's at rock bottom. He lost the girl and he's lost himself. She's sworn he will never see the kids ever again.


The next day, scared and full of stigma he finally works up the courage and calls a bunch of clinical psychologists near him. They are all booked up for months. One receptionist can hear in his voice how defeated he is and explains how sorry they are. The truth is the professional field of addiction is moving far too slow and the problem has reached a level of an epidemic “there's not enough clinicians available” she explains.


He manages to find an appointment for 4 weeks time but it's 40km away. The car needs rego and he can't afford to pay for it.


Rehab (yes, going to hospital) is another option… Despite Simon's family being willing to pay $21k for 21 days of treatment, there is also a 6-month waiting list which is blowing out.


Simon had heard about Narcotics Anonymous (NA) & Gamblers Anonymous (GA). (His father went to NA 70 years ago) The next chapter meeting isn't until next week and when 30 people join you only get a few minutes to talk… Plus, the whole “higher power” seems a little preachy and off-putting. Simon works in tech and thinks the idea of doing 12 a step program is similar to running a waterfall process.


The reality is, Simon needs support and he needs it now.


He googles options like crazy and finds someone talking about Arli “this addiction app that matches you to peer support” on a Reddit forum. Simon signs up to our standard membership for $5 bucks a week which gets him access to a village of 24 other people struggling with a similar addiction. He posts his first message in under 60 seconds of downloading the app.


“Hey everyone, I am new to this app and tbh, I am a little embarrassed, I've lost my job, my wife and my mates because of gambling. I can't stop and I don't even know where to start”.


Within minutes, Simon had 7 replies from people who are all in later stages of recovery. It's timely, empathetic and helpful.


6 months roll past and Simon is now giving advice to newer members coming in. In fact, helping others is helping him in his recovery so much that he upgrades to our lifelong membership, we give him a pathway to becoming a recovery coach and after a year of being a member, we contract him, he offers on-demand coaching to other members in the village. He has a job back, he found connection, purpose and he's doing ok. (Yes, he also won the wife back ❤)


Simon is a part of “ArliVillage” 13,840 which makes him member 346,000 — we just cracked $90m ARR. There's a few hundred of us now and we turn up to do our best life work, every day.


 


The community takes all > The future is social.


Connection for him was far more than asynchronous chat, it was video, it was audio when he was anxious about his grammar and it was being part of multiple groups. “Dads who gamble”. That's powerful because, ultimately, the more ways we find to connect with each other in authentic and positive ways, the better.


 


There is a massive epidemic of addiction happening in society right now. 1 in 5 people struggle with alcohol, drugs or gambling and there are 7.7 billion people on the planet. It's urgent, super expensive to solve and touches the lives of almost everyone you know. With our MVP, research and deep insight into the problem, we are pretty confident we have cracked a solid and scalable model to help fix it. We are looking for people who are as excited as us to end the addiction epidemic.


I haven't even spoken about porn, sex or video game addiction, yet...


 


The team — “Arlians”


Arli will change the nature of addiction recovery, forever. We will give people with addiction, and their families another option beyond episodic programs that cost tens of thousands of dollars. Addiction recovery is a lifelong process and we are creating lifelong members for a lifelong disease. People join Arli to get support but they stay to give support back. There's no trick to it, it's deeply wired in us as humans.


 

Who are we?

Meet Arli — We're on a mission to build the largest & most connected community of support for people fighting addiction. We do this by making recovery accessible to anyone on the planet, in the moment of need.


As part of our vision, we will give every person fighting addiction a pathway to purpose. We do this by creating a pathway for our members to become coaches.


Our values are at the heart of everything we do. We are wildly vulnerable as a team and just as courageous. We show up daily full of energy to tackle this wicked problem AND we do it with care. You can read our promise here.


Where are we at today? There's 6 of us now ( ) — we have received VC funding to make sure we can focus on execution over the next couple of years instead of worrying about job safety. The interest in health tech is huge right now, and we are tackling a new frontier just at the right time — a digital application for a chronic disease which people can access any time, anywhere.



  • Make no mistake — we're not just building a simple app. We are not competing with other apps as much as we are helping people win the fight against ‘bugs' in the human brain and the chemical substances that exploit those bugs. To win that fight, people need to be connected.

  • We are actively working with the people who are struggling with addiction, as well as customers — we have signed partnerships with some of the best treatment providers in Aus and access to thousands of members once we are ready to scale. Our MVP launched a few months ago and has not only validated a bunch of assumptions but sped up our learning by 100x. We are involving researchers and experts in the process as addiction is a complex problem, and we want to prove the efficacy of our solution.

  • Our app is launched and we are now iterating on product and defining our coaching program


The freight train is going and it's moving full steam ahead.



So, this is where we need you to get your hands dirty:



This is a great gig for someone that has dedicated their lives to helping people with addiction from a social or lived experience perspective. You now are ready and want to bring that passion for impact into the future. A digital world. You have experience in wellness coaching in its many facets.


Our goal is to create a safe, supportive space for people to be themselves, feel comfortable to share their successes and their learnings. Some of our users will need more support than others, but armed with a healthy amount of your own experience, you will guide people to success in their own journeys. We will give you the tools and support to scale your impact over time to tens of thousands of people who struggle with addiction.


You help create, develop and nurture rich interactions within our community by developing and designing community programs from the ground up. We will give you the tools and rich data to build this based off our user behaviour. Not what they say but what they do. Most likely, because of your experience, you have a keen eye on how to perform a strong needs analysis by simply watching out for keywords or actions within the community and you will recommend strategies to help us develop the product that is led from these insights.


Your day to day: Coaches should aim to design an experience that gets members to a place where they feel safe as soon as possible. Your main job is to build TRUST.



  • Offer one on one and community peer coaching through the lens of lived experience.

  • Help define and build Arli coaching program through Arli Academy from the ground up alongside our partners

  • Train and recruit new coaches as the product and demand grows

  • Provide emotional and practical support as an equal.

  • The ambition to encourage self-empowerment, perseverance, resilience and optimism. Capacity to remain self-aware and maintain boundaries.


 

You can expect from us.


  • You will enjoy working with us at this early stage if you are autonomous, like fast-paced environments and prefer open and clear communication. If you prefer to get given clear instructions and need a manager who develops your craft skills, we are not quite ready for you yet.

  • Flexible working arrangements in exchange for a culture that is not ‘9 to 5' in practice. We focus on outcomes not hours worked in a day.

  • Additional Work from anywhere budget to ensure we get the best out of you. Stand-up desk, additional screen, good lighting or some comfy shoes.

  • Your colleagues are a few of the best people on the planet to drive you towards being the best you. (Sound lame but it's true)


Last but not least: Addiction is a problem that touches every part of society — no matter what gender, racial background, sexual orientation, or religious belief. That's why we are building a team that is just as diverse as the people affected by addiction


Sorry, no recruiters at this time.


How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Socialive is an enterprise video creation & live streaming software company based in El Segundo, California. Our powerful yet intuitive platform makes it refreshingly easy to capture, create, and distribute video. We empower teams across the organization, including marketing, internal...
Other
United States
Hiring from: Anywhere
BlackTree Healthcare Consulting
Full time
BlackTree was founded in July of 2011 with the goal of providing client-centric services to the home care, hospice and skilled nursing industries. Our organization has grown to a team of over 170 staff members made up of clinical, operational,...
Other
United States
Hiring from: Anywhere
Apollo Answering Service
Full time
We help small businesses grow by providing exceptional phone support for their customers. Apollo Answering Service helps manage jobs, appointments, orders, shipments, and so much more.  Virtual Receptionists interpret the needs of the customers and make sure the things that...
Other
United States
Hiring from: Anywhere