Conversation Scripter

YouGov
Full time
Other
United States
Hiring from: Anywhere
Company Description

YouGov Chat is a chat-based content platform for opinion sharing. We combine chatbot technology with editorial flare to create a more interactive, engaging and worthwhile way for people to engage and share their views about the topics they care about.


As we look to ambitiously grow our 300,000+ user base, we have an exciting opportunity for a diligent and organised Conversation Scripter to join our team to help us publish our chat content all around the world.


 

Job Description

Alongside other Scripters and Data Processing Execs, you will be responsible for supporting the global rollout of our chat content, taking translated scripts and turning them into interesting and engaging content experiences for people all around the world to participate in and enjoy.


The successful candidate will be self-motivated, a confident communicator and a great team player who is able to pick up new systems quickly. 


Building an innovative new chat platform marks an exciting new chapter for YouGov and we are looking for candidates who are demonstrably enthusiastic about becoming part of that.


 


What will I be delivering?




  • Use our bespoke chat CMS to provide scripting services for chat content editors




  • To take complex chat scripts from editors (in Excel/GoogleSheets), inputting the questions, answers and logic jumps into our bespoke CMS in an accurate and timely manner




  • Be comfortable working with multiple languages, ensuring close attention to detail when copying/pasting scripts into the CMS




  • Testing conversation logic to ensure that it is error free, especially when using unfamiliar languages




  • Using experience to liaise with internal clients, advising on best practice and assisting with problem solving




  • Management of own workload to ensure that deadlines are met and standards are achieved.




  • To maintain excellent record administration so as to have an accurate log of work carried out as part of the service




  • To ensure all reporting and management requests are accurate and delivered on time




 

Qualifications



  • 1-2 years’ experience within a similar role, orientated around Survey scripting / Data Entry. 




  • The ability to work independently and as a team




  • Ability to deliver results, meet deadlines and manage time effectively




  • Organised, efficient and diligent. Very strong attention to detail is a must.




  • Ability to work with people at all levels




 

Additional Information

The candidate will have an additional perk of working with a global team of YouGov Chat which will help in tremendous exposure.


Candidates based in Mumbai/Bangalore can apply for the role. The working days will be Mon-Fri. 


 


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