Nutrition Specialist Coach

Ontrak, Inc.
Full time
Healthcare
United States
Hiring from: Anywhere

Title: Nutrition Specialist Coach



  • Location: United States

  • Remote Opportunity! You can work from anywhere in the contiguous US!


The Nutrition Specialist Coach is responsible for engagement, retention, coaching, and nutritional coordination of care to improve the health and quality of life for members of our OnTrak program. Nutrition Specialist Coaches utilize existing clinical and functional assessments of client progress, support members to employ physician-prescribed interventions, provide non-medical nutrition education, help members explore how their eating behaviors impact their physical and behavioral health, and coordinate nutritional care pertaining to clients identified issue(s). The Nutritional Specialist Coach utilizes Motivational Interviewing techniques, cultural competence, and a strengths-based approach to elicit active member participation and coach members around lifestyle changes that support their nutritional goals and comorbid conditions.


Additionally, the Nutrition Specialist Coach, assists the member in troubleshooting specific eating solutions and developing a relapse prevention plan. The Nutrition Specialist Coach is responsible for the nutrition-related coordination of member care throughout the treatment continuum: working to assist members in understanding the principles of healthy nutrition, setting collaborative long-term and short-term goals that support the members’ physical and behavioral health, referring those with dietary prescription needs to a Registered Dietitian, and supporting members’ health journey.


Duties & Responsibilities:



  • Engage, and retain members in active participation in the OnTrak program as well as to coordinate nutrition-related member care.

  • Utilizes motivational interviewing and a member-centric care approach to engage and communicate with members telephonically.

  • Works collaboratively with members to assist them in setting goals related to nutrition and eating behaviors.

  • Usage of OnTrak treatment program and usage of the electronic documentation platform.

  • Provide exemplary customer service to and member-centric focus for, all clients.

  • Communicates or requests information from providers in complete compliance with confidentiality standards and in a manner that generates cooperation

  • Works jointly with the Clinical Operations Coordinator and Community Care Coordinator to support member referral, engagement, retention into the OnTrak program.

  • Supports enhancement of the digital tools by providing feedback to the development team and performing ad hoc system testing as indicated.


Required:


Certified Health Coach candidates need to meet the following requirements:



  • Completed certification as a health care coach from one of these National Board for Health & Wellness Coaches (NBHWC) approved programs. If the program is complete, but the exam is pending, the NBHWC certification exam must be passed within 1 year of employment. At the time of interview, the certified healthcare coach must be eligible to sit for the NBHWC exam including having completed the required 50 health and wellness coaching sessions.

  • Nutrition Certification from a nationally recognized program or a Graduate certificate in Nutrition with 12 or more graduate credits


“OR”


RN, LPN and LVN candidates need to meet the following requirements:



  • Diploma, certificate, or degree in any of the following in any U.S. State: RN, LPN, or LVN.

  • Nutrition Certification from a nationally recognized program or a Graduate certificate in Nutrition with 12 or more graduate credits.


“OR”


Registered Dietitian candidates need to meet the following requirements:



  • RD

  • Minimum of 2 years health coaching experience.


Additional Requirement for all Nutrition Specialist Coaches:



  • The ability to coach to a behavior change using motivational interviewing.


Preferred:



  • Certification, National Board for Health & Wellness Coaches (NBHWC) and a nutrition certification from a nationally recognized program

  • Motivational Interviewing


In addition to, the requirements above, we seek those who can champion the following Ontrak, Inc Values:



  • Integrity: Ontrak is built on a solid foundation of unwavering ethics, transparent communications, honoring our commitments and always striving to do what is right.

  • Member Focus: We commit to improving each member’s total health and well-being, delivering care with compassion, and rooted in agility, innovation, determination, and grit.

  • Innovation: Through creativity and ingenuity, we continuously develop novel solutions to critical problems that improve healthcare for all of those we serve.

  • Excellence: We persistently strive for greatness with tenacity and resilience, holding ourselves accountable to consistently exceed expectations for each of our valued constituents.

  • Teamwork: We foster an environment that enables collaboration, diversity, and inclusion, empowering each team member to boldly make impactful contributions to the company’s greater mission.


Our remote opportunities require:



  • A quiet, private, distraction-free home office work environment

  • A reliable high-speed internet connection (cable, DSL, or fiber) with speeds of at least 10Mbps download and 5Mbps upload. Most positions will require that you be hard-wired to your internet access and Wi-Fi will be disabled. Traveling with your computer is not allowed unless travel is required for the position.

  • Discipline to work from home while following a set schedule

  • Background check clearance


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