Community Manager

Full time
Customer Support
United States
Hiring from: Anywhere

SafeGraph is seeking a community manager to grow, engage, and educate our existing digital community of 7k+ members in our effort to drive adoption for our products. Our community is made up of data scientists, academics, government officials, and industry-leading data vendors. An ideal candidate for the role has 2+ years of experience building communities related to developer tooling, technical products, or products that are self-serve signups. This role will report to the VP of Corporate Strategy of SafeGraph.


Opportunity to:

  • Work closely with our VP of Corporate Strategy to deploy and optimize community  marketing initiatives and programs that drive adoption.

  • Develop and deploy events including conferences, ambassador programs, meetups, and hackathons, while effectively driving results through measurement and optimization

  • Project and program-managing a small team of contractors assisting in community management efforts including the creation of technical tutorials, webinars, and more.

  • Helping the team craft compelling, specific messaging for each stage of the onboarding journey, creating an engaging site experience with strong bottom-of-funnel conversion to community engagement


About you:

  • 2+ years of previous community manager experience, demonstrating significant and measurable results. Experience building communities related to developer tooling, technical products, or products that are self-serve signups

  • Experience executing community events and programs that drive engagement and advocacy through education

  • Ability to write effective copy, communicate well, and present

  • High energy, self-motivated and thrives in a fast-past environment

  • A self-motivated individual; a good team player; someone who takes accountability and ownership of his/her own work

  • Technical knowledge of marketing toolstack related to community management

  • Has a track record as a highly successful, hands-on marketer in SaaS environments and a champion of best practices

  • Loves to experiment, take intelligent risks, and grow


About SafeGraph:

  • SafeGraph is a B2B data company that sells data about physical places in the world to data scientists and machine learning engineers.

  • Our mission is to make the world’s data open for innovation. Read more about our vision and values.

  • SafeGraph raised a $20 million Series A in 2017. CEO previously was founder and CEO of LiveRamp (NYSE: RAMP).

  • The company is headquartered in Denver, CO. We are a fully-distributed, fully-remote team.

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