Engagement Manager

Product Management
United States
Hiring from: Anywhere

Company Description

As a digitally-focused management consultancy, we do more than strategy. From strategy and design to architecture and development, we deploy senior, cross-functional teams to work hip-to-hip in the trenches with client teams. 

Founded in 2003, Intevity (previously Twin Technologies) is a full-service, digitally-focused management consultancy based in Boston, MA with remote offices and employees throughout the eastern and central US (Baltimore, Chicago, D.C., New York). Intevity focuses on both Commercial and Public Sector clients, with deep expertise in retail, software, and government. Intevity has key vendor partnerships with Adobe, AWS, and Salesforce. 

We work on all phases of projects, from early discovery and design to strategy to execution. We are known for our vulnerability-based culture, high levels of craftsmanship, innovation, and trust; being able to truly connect with the needs and spot the real reasons why an organization is being held back from achieving their goals. 

We specialize in digital transformation in retail, software, and government. We align audiences, optimize processes, and build custom, cutting-edge experiences on leading platforms—all while helping businesses increase velocity while reducing organizational risk. 

As an agile company, Intevity is committed to continually growing and evolving with the market to provide an environment where creativity, leadership, mentoring, planning, and resources are in place to achieve our shared goals.

Job Description

Intevity is seeking an experienced Engagement Manager, this role is equal parts program management and account management. The ideal candidate has both commercial and public sector experience. 

You are a hands-on leader who leads our enterprise digital transformations by managing and creating solutions that seamlessly blend end-user needs, stakeholder expectations, and technology.  You will work closely with our clients’ stakeholders to first understand their mission, collaboratively  define, develop, and exceed delivery on the project goals/solutions. 

Because each client and their needs are different, you are comfortable wearing multiple hats and rolling up your sleeves when needed. You’re a thinker AND a doer. When compared to others, you stand out as a star player who will do whatever it takes to get the job done—no matter how big or small the job is. You lead by example as well as mentor/help others.

Program/Project Management

  • Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery.

  • Plan, manage the scope, timeline, and budget of each individual project.

  • Create and deliver stakeholder communication

  • Works effectively in a dynamic environment with changing priorities

  • Can handle ambiguity with ease and logically spot patterns to help guide the path forward.

Account Management 

  • Develop and nurture client partnerships by demonstrating constant and continued value

  • Develop, inspire, and cultivate cross-functional teams in a complex, fast paced environment

  • Work collaboratively with client and our delivery teams to create estimates that accurately reflect scope and effort

  • Manage engagements as well as teams comprised of developers, designers, and strategists 

  • Hold yourself personally accountable for the successes and failures of your team



  • 10+ years of Project Management / Engagement Management experience 

  • 5+ years of IT consulting or industry experience coordinating and leading large scale digital initiatives

  • Direct experience with leading projects related to digital process management, web/mobile and/or digital transformation projects

  • Excellent people management skills, the ability to influence, negotiate, and achieve results through others who are not direct reports

  • Experience with Agile/Kanban/Waterfall methodologies with enterprise-level application development projects

  • Ability to collaborate with internal and external teams to define the product roadmap

  • Exceptional at translating ideas into technical and non-technical requirements, building project plans, and meeting program commitments

  • Ability to foster and maintain executive relationships 

  • Strong listening, writing, verbal, and presentation skills


Preferred Qualifications

  • 5+ years of agency experience working across multi-million dollar programs

  • Prior experience working with Federal agencies

  • Working knowledge of enterprise level solution strategies, tactics and understanding of business value and budgeting 

  • Experience with toolsets like JIRA, Confluence, Slack

  • PMP / Scrum Master certification 

Additional Information

Intevity offers a competitive and comprehensive employee compensation and benefits package that includes base salary, medical, dental, and vision insurance, long and short-term disability insurance, life insurance, 401k program with company match, and an open PTO plan.

Intevity is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, or protected veteran status.

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