Customer Service Representative

Global Response
Full time
Customer Support
United States
Hiring from: Anywhere

We are actively hiring CUSTOMER SERVICE REPRESENTATIVES. HEY Iron River, Crystal Falls, Iron Mountain, Watersmeet, MI and Florence, Phelps, WI.  OPPORTUNITY to work from home if YOU RESIDE within travel distance of Iron River Michigan. IMMEDIATE EMPLOYMENT as a Customer Service Representative.

IF YOU RESIDE in one of the following MICHIGAN counties: Iron, Dickinson, Eastern Gogebic, or WISCONSIN counties: Florence, Forest or Vilas.


 


Candidates must live within travel distance of Iron River, MI to apply for this opportunity:


Global Response is currently seeking a successful Customer Service Representative with a positive and cheerful personality and loves helping people. Are you a team-oriented person who is open-minded and willing to learn? Do you like working in a fast-paced work environment? Are you looking for a home? Global Response is the place for you, Come join our growing team!


 


We are offering:



  • Immediate hire

  • Monday - Sunday flexible hours (all shifts available Full-time hours)

  • Work from the comfort of your home


 


A successful Customer Service Representative has:



  • A positive and cheerful personality

  • Loves helping people

  • Team-oriented and open-minded

  • Willingness to learn

  • Ability to work in a fast-paced work environment


 


Job Responsibilities and Skills:



  • Assist with customer inquires

  • Have excellent attendance

  • Excellent verbal and written communication skills

  • Type 25 WPM

  • Computer knowledge

  • A high school diploma


Office location: 402 Washington Avenue, Iron River, MI 40035.


Submit your resume for consideration for immediate consideration.


Experience in the following careers: Call Center Rep, Customer Service Agent, Retail Associate, Customer Service Specialist, Member Services, Membership Ambassador, Contact Center, Retail, Retail Sales Agent, Retail Customer Service, CSR, Customer Care Rep, Customer Service Specialist, Customer Care Specialist, E-Commerce, Call Center Services, Hospitality, Retention, Sales, Technical, Cosmetics, Beauty, Clothing, Retention, Tech Savvy, National Broadcasting, Retail, Airport, Full Time, Part Time, Receptionist, Administrative Assistant, Seasonal.


Job Type: Full-time


Pay: $10.60 per hour


 


Benefits:



  • 401(k)

  • Dental Insurance

  • Disability Insurance

  • Health Insurance

  • Life Insurance

  • Paid Time Off

  • Vision Insurance


Schedule:



  • 8 Hour Shift

  • Day shift

  • Monday to Friday

  • Evening Shift

  • Weekends


Experience:



  • customer service: 1 year (Required)


Work authorization:



  • United States (Required)


Application Question:



  • Do you have internet access in your home?


Work Location:



  • One location

  • Fully Remote


Communication method(s) used:



  • Email

  • Phone

  • Chat


Job Duties:



  • Answer incoming customer inquiries

  • Record customer information within our customer service database

  • Engage with clients in a friendly and professional manner while actively listening to their concerns

  • Offer support and solutions to customers in accordance with the company's customer service policies

  • Other duties as requested


This Job Is:



  • A job for which military experienced candidates are encouraged to apply


Work Remotely:



  • Yes


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