REVA Global
Full time
Customer Support
Hiring from: Philippines
Phone Management
• Answer the phone for incoming leads
• Call back leads who hung up or left voicemails
• Call all internet leads to convert into an appointment
Office Administration
• Word processing, spreadsheets, presentations, etc.
• Fill out buyer and/or seller lead sheet
• Skip Tracing (locate phone numbers/addresses/email for seller/buyer leads, agents, etc.)
• Build a Buyers List (research, compile, manage)
• Comparative Market Analysis (run analysis on properties with client provided software)
• Database Management (update client’s CRM and cloud based storage such as Dropbox or Google drive etc.)
• Calendar Management
• Document Management (compile contracts, signatures, etc.)
• Manage mailing lists (peers, prospects, and industry professionals)
• Craigslist Posting
Basic Social Media Management and Digital Marketing
• Social Media (Twitter, Facebook, LinkedIn, etc.)
• Basic Video Editing (upload to YouTube, Vimeo, etc.)
• Blogging (article writing, managing blogs, etc.)
• Manage Drip Campaigns for prospects and industry professionals
• Creatives (create flyers, posters, etc.)
• Website Management (content, basic layout)
• Basic SEO (pay-per-click, back linking, etc.)

• At least 1-year of work experience in the BPO industry handling sales, telemarketing and customer service accounts
• Open to fresh graduates / no BPO experience
• Outstanding communication skills, verbal and written
• Strong attention to detail
• Strong computer skills
• Proficient in GSuite or MS Office
• Willing to be trained
• Must have a working USB type headset (wireless and mobile phone headsets are not allowed)

• Computer Processor: Core i3-5th gen / AMD A8 / Ryzen 3
• Computer Memory/RAM: at least 8.00 GB
• Computer Operation System: at least Windows 7
• Headset: Any USB type headset with noise-canceling feature
• Computer Processor: Core i3 – 1st gen or with any similar specs
• Computer Memory/RAM: at least 4.00 GB
• Headset: Any USB type headset with noise-canceling feature (Optional)

• Primary Connection: running on an 8.0 wired connection
• Back-up Connection: running at least 5.0 Mbps

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