Product Analyst

Super Dispatch
Full time
Product Management
United States
Hiring from: Anywhere

Mission


The product analyst will assist in Super Dispatch's growth by unlocking data behind our user's behaviors and executing engagement improving experiments.


Outcomes



  • Perform strategic and ad-hoc data work in support of Product Managers

  • Develop dashboards and define metrics that inform success for the Product team and Executive team

  • Explore and segment data to identify and explain key drivers create a narrative around the why behind user behaviors within the product

  • Create the product experimentation roadmap and empowering the constantly evolving customer experience

  • Freemium User engagement KPIs defined and improved

  • Develop user archetypes and build dashboards to demonstrate their usage patterns



  • Explain trends across data sources, potential opportunities for growth or improvement, and data caveats for descriptive, diagnostic, predictive (including forecasting), and prescriptive data projects


Competencies



  • Quantitative undergraduate degree (such as math, finance, computer science, engineering, etc.)

  • Analytical thinking, understanding nuances of individual data points

  • Proficient in SQL, Tableau experience a plus

  • Knowledgeable on relational databases

  • Communication skills, ability to collaborate, and speak the language of our Creative, Product, Engineering, and Executive teams


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