Product Director - CAD

Full time
Business Management
United States
Hiring from: Anywhere

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for law enforcement tools and technology. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.

We’re seeking an experienced Product Director for our Computer Aided Dispatch (CAD) product line with a history of leading a product and teams to drive ideas through design and engineering all the way to launch. Our CAD solves challenging problems unique to the public safety space. Our product brings CAD  to the cloud for tier 1 & 0 customers. To that end, the product team thrives on our uncanny ability to research and break down complex problems into simple and delightful user experiences.


What you can expect to work on:

  • Managing a team of 3-5 Product Managers

  • Developing a deep understanding of our clients needs through client interactions, market research, user feedback and competitive analysis

  • Partnering with the engineering, customer success and sales teams as well as various stakeholders to define and own the CAD product roadmap

  • Improving processes used by PMs to drive efficiency and foster collaboration with other teams

  • Communicating product priorities across the organization using data driven decision making

  • Creating and owning team-wide goals and metrics around feature launches and iterating based on results

  • Presenting company wide product updates and data to the company on a regular basis 

  • Partnering with marketing on go-to-market strategy and sales enablement

  • Aligning CAD investments with company growth targets, launch enablement, and customer retention goals, all of which will enable the company to lead the CAD market


What we expect from you:

  • 8-10 years experience working in product, with 4+ being in a people manager role

  • Minimum 5 years working in the public safety industry

  • Ability to learn quickly and become an expert within the company on our CAD and on the CAD market

  • Demonstrated experience shipping multiple products from start to finish, concept to launch

  • Well-rounded business, design, and tech acumen which enable productive discussions with sales, designers and engineers

  • Ability to see the simplest path through a complex workflow

  • Experience channeling the points-of-view of a wide range of stakeholders

  • Proven experience using data to drive decision making

  • Experience building internal training and onboarding for new PMs

  • Very comfortable using agile/kanban or similar methodologies to approach your work


What you can expect from us:

  • Constant collaboration with numerous Mark43 teams, including design, engineering, and deployments

  • Building mission critical and socially responsible software to enable first responders to better serve their communities

  • A team that respects and embraces your ideas and expertise

  • Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain

  • A workplace dedicated to supporting and bettering public safety and government agencies



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