Special Loans Processor

Money Source
Full time
Accounting and Finance
United States
Hiring from: Anywhere

Special Loans Processor



  • Fully Remote


Description


Who we are


We are a different kind of company. We speak a different language. We do business in a different way. And we’re on a mission to Grow Happiness. How do we do it? By believing in Pink Unicorns. And executing our daily work in a way that allows our customers to experience joydom. Those are the kinds of things that set us apart from everyone else


Duties and Responsibilities:



  • Receives, reviews and evaluates requests received regarding Special Loans functions following the necessary procedures

  • Maintains and follows procedures outlined by the investors and/or clients

  • Obtains and reviews information needed to process Subordinations, Easements, Partial Releases, Assumptions, as well as any other requests pertaining to the Special Loans area

  • Processes maintenance in ARM, Balloon, and other workstations as required

  • Responds to internal/external clients and/or borrowers regarding Special Loans requests

  • Completes tasks within department guidelines

  • Adapts to change productively

  • Handles other essential tasks as assigned

  • Assist in developing job aides and procedural updates as needed.

  • Ability to effectively communicate verbally and in writing.

  • Excellent listening and organizational skills

  • Provide superior customer service and work well with all internal and external customers.

  • Client-centered focus

  • Capable of adapting to changing situations as well as the ability to show strong initiative and use good judgement to make sound decisions.

  • Ability to work in a fast-paced environment

  • Ability to multi-task and mange time effectively to meet deadlines and manage multiple priorities.

  • Ability to problem solve and research issues when needed in an organized and detail orientated manner.

  • Perform additional responsibilities as needed.


Requirements:



  • MSP platform

  • Flexibility with scheduling on a day to day basis, including extended hours and/or Weekends

  • Experience in 3 or more area:

  • Adjustable Rate Mortgages (ARM Workstation)

  • SCRA Loans

  • Partial Release

  • Balloon Loans

  • Non-Amortizing

  • Assumptions

  • Recast

  • Successors In Interest (SII)

  • Imminent Domain

  • Obligors


Education:



  • High School Diploma


EEO Statement: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


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