Game Master (m/f/d)

Decagames
Full time
Other
Germany
Hiring from: Anywhere
Who we are looking for

DECA is looking for a passionate Game Master in Bulgaria to help us provide top-notch support and operations to our valued players.


This role is a remote role, you can work from everywhere in the world.


Your Responsibilities


  • Assist in planning and building in-game events

  • Create in-game items

  • Assist in testing in-game events to ensure product quality and service

  • Deploy in-game events to live environment

  • Monitor events, report performance or technical issues and provide corrective solutions

  • Manage gaming operations and report game status to the Game Team on a daily basis

  • Assist Producers with execution of monetization strategies

  • Carry on investigations and maintain documentation of game exploits, bugs and similar other issues pertaining to the online gaming world

  • Assist the Customer Support Team by providing support for game related queries

  • Analyze feedback and suggestions from players for continuous improvement of the game


Your Profile


  • Good professional working knowledge of English, spoken and written

  • Good communications skills, both written and verbal

  • Computer literacy required

  • Personal computer along with reliable Internet (position is remote)

  • Good working knowledge of Excel & Google Sheets preferred

  • A meticulous approach to work, strong attention to detail

  • Interest in gaming, previous gaming job experience preferred but not required

  • University degree preferred but not required

  • High School certificate of completion

  • Based in Bulgaria


We are looking forward to your application.


Your DECA HR Team


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